Privacy Policy & Terms
Your privacy and security are our priorities
Last Updated: November 3, 2025
Introduction
The Turn Club Catering & Events ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our catering services platform and website.
Information We Collect
Personal Information:
- Name, email address, and phone number
- Event details (date, guest count, preferences)
- Dietary requirements and special requests
- Payment information (processed securely through third-party providers)
- Communication history and inquiry records
Automatically Collected Information:
- IP address and browser information
- Device type and operating system
- Pages visited and time spent on our platform
- Referral sources
How We Use Your Information
We use your information to:
- Process and manage your catering inquiries and bookings
- Communicate with you about your events
- Send quotes, confirmations, and event reminders
- Improve our services and user experience
- Generate AI-powered menu suggestions based on your preferences
- Send marketing communications (with your consent)
- Comply with legal obligations
Data Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party vendors who assist in delivering our services (payment processors, email services, AI providers)
- Business Partners: Venue providers or vendors necessary for your event
- Legal Requirements: When required by law or to protect our rights
We never sell your personal information to third parties.
Data Security
We implement industry-standard security measures to protect your information, including:
- Encrypted data transmission (SSL/TLS)
- Secure cloud storage with access controls
- Regular security audits and updates
- Employee training on data protection
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete information
- Deletion: Request deletion of your personal data (subject to legal obligations)
- Object: Object to processing of your personal data
- Data Portability: Receive your data in a structured format
- Withdraw Consent: Withdraw consent for marketing communications at any time
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience. Cookies help us:
- Remember your preferences
- Analyze site usage and improve functionality
- Provide personalized content
You can control cookies through your browser settings, but disabling them may affect site functionality.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy regularly.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
The Turn Club Catering & Events
1298 Freedom Road, Cranberry Township, PA 16066
Email: diane@theturnclubs.com
Phone: 724-789-8876
